Privacy policy.

Last Updated: 11/17/2025

Lady Laura Cleaning Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or hiring our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Home or business address

  • Booking details and service requests

Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Cookies and usage data

This helps us improve website functionality and user experience.

2. How We Use Your Information

We use your information to:

  • Process bookings and provide cleaning services

  • Communicate with you about appointments, updates, or questions

  • Send invoices, receipts, or payment confirmations

  • Improve our website and services

  • Provide customer support

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

  • Trusted service providers (e.g., payment processors, scheduling tools)

  • Staff or contractors assigned to complete your cleaning services

  • Legal authorities if required by law or to protect our rights

All third-party partners are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

Our website may use cookies or similar tools to:

  • Improve user experience

  • Track website analytics

  • Remember your preferences

You may disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing emails

  • Limit how your information is used

To make a request, contact us using the information below.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our site or services indicates acceptance of these changes.